Never miss a feature!
Drop your info to stay updated.
Get a demo
Email & SMS
01
Exclusive Black Crow AI access
Empowering our brands with the best in Identity Resolution
With Yotpo and Black Crow AI’s exclusive partnership, annual SMS & Email brands now get free access to Black Crow’s Email & SMS Growth Pack: unlocking the industry’s best identity resolution technology to boost customer engagement and revenue.
02
Perfectly timed pop-ups
Scale SMS & Email list growth with smarter timing
Scale SMS & Email list growth with smarter timing
03
Recognize more shoppers
Recognize every customer, every time
Identify 100% of your returning visitors with Black Crow AI’s identity resolution technology. As a result, recover 55% more revenue from abandoned carts and re-engage shoppers by better understanding their activity on-site.
04
RCS
Build trust and credibility with branded messaging
Elevate your texts, creating a more engaging experience with your logo, colors, brand slogan and include rich media (videos, GIFs, etc.) directly in your messages.
05
COMING SOON
Market Inspiration
See how the best brands in the world engage their customers
Uncover Email and SMS content from 5,000+ brands, their mapped message sequences, and explore collections of content searchable by tone, goal, topic, industry, and more.
06
Email Deliverability Analytics
Master your email deliverability in seconds
See how your deliverability compares to benchmarks- with intuitive views to deep dive into everything from performance by inbox provider, to detailed bounce reasons.
07
Conditional Email Content
Tailor your email content to each subscriber
Personalize the email content that displays for each subscriber, setting conditions to show elements of the email to only certain audiences.
08
Click Visualization
See exactly what your subscribers clicked
Analyze your email campaigns with a click heatmap to see exactly which elements received the most engagement for better optimization in the future.
09
Subscriber Collection Updates
Grow your list, faster with new subscriber growth tools
Convert your shoppers into Email & SMS subscribers with subscriber collection tools that boost opt-ins and drive revenue
11
Discounts in pop ups
Boost conversion of your welcome offers
Include a unique code directly within the popup so subscribers can copy the code, continue shopping on site, and easily paste the code at checkout
10
On-Site verification
Skyrocket your subscriber growth
Expedites the path to opt-in by enabling subscribers to leverage autofill to input both their phone number and the opt-in passcode, without them ever needing to leave the form
12
Enhanced Pop-Up Templates
Power your pop-ups with 50+ new optimized templates
Boost subscriber growth with a library of 50+ new templates backed by experts, and optimized for your industry
Reviews
13
COMING SOON
Reviews Atlas
Optimize reviews with tailored insights to boost conversions
Gain actionable insights into your brand's reviews performance with an in-depth analysis of key metrics like recency, authenticity, and quality. Unlock personalized recommendations to achieve maximum results.
14
Smart Sorting
Surface the most relevant and insightful reviews first
Help your shoppers quickly find the information they need to make informed purchasing decisions, saving time and improving their overall shopping experience.
15
coming Soon
Aggregate Media Gallery
Let shoppers easily scroll through user generated content
Use our new media display feature to let shoppers quickly access user-generated content directly from your reviews.
16
coming soon
Reviews Content Translation
Tailor shopper experiences with localized review translations
Enable shoppers to read reviews in their preferred language, creating a seamless and engaging experience for every customer.
17
Target Syndication
Share your product reviews on Target.com
Seamlessly syndicate your product reviews to Target’s website, enhancing your product visibility and shopper trust.
LOYALTY & REFERRALS
18
Revenue Performance Dashboard
Data and insights to guide your loyalty program strategy
Make important business decisions based on metrics that directly impact your revenue, elevate your reporting by clearly identifying revenue being driven by your loyalty program, and simplify your workflow by easily comparing different windows of time.
19
New Shopify Customer Accounts
Frictionless loyalty experience
Yotpo Loyalty now integrates seamlessly with Shopify’s New Customer Accounts, ensuring a smooth transition for Loyalty Members. This compatibility enhances the customer experience while maintaining the consistency and value of your loyalty program
20
Referral Flexibility
Define desired customers for referral
Expand your referral program reach by selecting a time range to consider new or reactivated customers.
21
Protection and Reporting
Drive program growth with new Referral program logic
New detection mechanisms using email address and coupon code will prevent abuse and offer additional protection to your brand and offer more robust referral tracking - while also avoiding turning away legitimate new customers and winbacks.
Platform
22
Repeat Customer Dashboard
Visualize meaningful trends in purchase behavior
At scale, get an understanding of how your repeat customers purchase with your store including metrics such as AOV and total spend as well as median time between orders and customer retention between each order.
24
COMING SOON
RFM
Stop playing a guessing game with your retention strategy
Gain confidence in your strategy with clear insights into customer purchase behavior, high-value segments, and future actions. Integrated with your tech stack, RFM empowers targeted marketing and boosts retention
23
Retention Benchmarks
Understand how your brand’s retention compare to competitors
Directly in the dashboard, see how key retention metrics compare to brands of similar size and industry, providing strategic guidance on where opportunities may lie
Integrations
25
Typeform
Use form responses to personalize and automate messages
Turn Typeform responses into rich customer data to personalize your SMS & email engagement- and automate flows based on forms being completed.
26
Octane AI
Grow your lists and gather customer data
Use data from quizzes to send automated messages and personalize your texts & emails- and add Octane AI’s product recommendations into follow-up messages.
27
Zapier
Connect data between SMS & Email and your tech stack
Whether you’re syncing subscribers, sharing customer data for personalization, or passing events to trigger flows- connecting Zapier ensures seamlessly flowing data between your tech stack and Yotpo.
28
Segment
Sync SMS & email data to update customer profiles in Segment
Automatically sync SMS & email events- like new subscribers, engagement with texts and emails, and more- to keep customer profiles on Segment accurate and current.
29
Ubu
Grow subscribers through social media DMs
Convert over 10% of your followers into SMS & email subscribers while gathering zero-party data for segmentation- with automated direct messages through Instagram and Facebook Messenger.
31
Elevar
Boost incremental revenue with a wider audience reach
Leveraging Elevar’s identity resolution capabilities, identify more new and recurring customers who visit your site and seamlessly trigger Yotpo Email and SMS flows to reengage your audience with the most relevant content for them.
30
Postpilot
Send direct mail to engage with shoppers
Re-engage your SMS & Email subscribers outside their inboxes and phones with direct mail. Easily connect lists and segments, or trigger direct mail as part of an automated flow to engage shoppers with personalized experiences straight to their mailboxes.
Join a free demo, personalized to fit your needs