When a customer is sent tons of messages in a short period of time
Nobody likes a text frenzy. Keep your customers from replying "STOP" by smartly segmenting, personalizing, and capping message frequency.
The Anti-Frown Playbook
One of the challenges to SMS marketing is not being perceived as spam.
Nothing gets shoppers replying “STOP” faster than when a customer gets several different text messages from a single brand in a short amount of time.
Not only do these actions feel spammy, but they also break down the credibility you’ve worked so hard to establish with your SMS subscribers.
A smarter SMS tool, so you don’t have to work harder
Set your SMS channel up for success by being smart, and limiting the number of promotional/non-transactional texts subscribers receive. Smart Sending allows you to set a specified time frame that will prevent you from sending messages too soon, one after the other, and spamming each recipient.
