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Go Back The Anti-Frown Playbook

When you invite your loyalty members to become loyalty members

Treat your VIPs like the very important people they are with campaigns built to target their specific interests and loyalty

What happens when you’re not segmenting
Go Back The Anti-Frown Playbook
When a shopper makes a purchase and you ghost them When a subscriber isn’t given a clear call to action When a customer is sent tons of messages in a short period of time
When a customer gets a promotional text for a product they just purchased When you invite your loyalty members to become loyalty members When a customer gets multiple messages about the same thing When you ask unhappy customers to advocate for your brand
When shoppers get a back-in-stock text for an item they aren’t interested in When a long-time customer gets a newbie message When a subscriber gets a text invite for an IRL event not in their city

Are you ready to wipe away that frown? Let’s talk.

Your loyalty members have already been down this road and careless communication can lead to your text messages being left on read.

Loyal customers expect one-on-one engagement, hyper-relevance, and connection.

Leave generalized messaging in the past, and tap into rich customer information to deliver the personalization and relevance suited for your most loyal segment of shoppers.

Stronger SMS segments, for a better SMS experience

Using our segment builder, you can easily build a list that pulls together all of the shoppers who aren’t currently part of your loyalty program and build campaigns encouraging only this group to join your rewards program.

In addition, you can weave loyalty data into your automated flows to give existing loyalty members the personalized experience they deserve. For instance, why send the same generic abandoned cart message to your loyalty members? Use this opportunity to remind them about their points that could be used towards the product they left behind.

 

Are you ready to wipe away that frown?

Don't postpone your growth
Fill out the form today and discover how Yotpo can elevate your retention game in a quick demo.

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