The Loyalists Webinar

Do you know the heroes behind your brand?

Your loyalists are the 20% of customers who impact your business the most. Here’s how to maximize their value.

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What you’ll get

Identify your loyalists

Know who your most loyal customers are based on insights from 3M shoppers.

Meet key shoppers

Get a glimpse into different customer types, using the beauty industry as an example.

Understand loyalty drivers

Learn about the key factors that influence loyalty, from product quality to preferred communication channels.