Yotpo & LateShipment.com

The integration with LateShipment.com allows merchants to leverage order tracking data into their Yotpo communications, such as SMS notifications and review requests.

Integration benefits

LateShipment’s integration enables merchants to seamlessly integrate delivery experiences into their existing Yotpo workflows, helping boost brand credibility and improve customer engagement — all while ensuring timely communication for late deliveries and lost packages.

Integrates with
SMS icon
SMS
Reviews & UGC icon
Reviews & UGC
Loyalty & Referrals icon
Loyalty & Referrals
Email icon
Email
Categories
Shipping & Returns
Supported platforms
Shopify, Shopify Plus, Adobe Commerce (Magento), BigCommerce, Woocommerce
Supported platforms
Shopify, Shopify Plus
Supported plans
free, growth, prime, premium, enterprise
Developed by Lateshipment.com
Resources Support article

Use Cases

Display reviews on order tracking pages

Encourage repeat purchases by displaying reviews for recommended products on order tracking pages.

Collect timely review requests

Ensure that your review request reaches a customer at the right time by triggering it only once an order has actually been delivered.

Display reviews on order tracking pages

Encourage repeat purchases by displaying reviews for recommended products on order tracking pages.

Collect timely review requests

Ensure that your review request reaches a customer at the right time by triggering it only once an order has actually been delivered.

Supported platforms
Shopify, Shopify Plus, Adobe Commerce (Magento)
Supported plans
free, growth, prime, powerhouse, enterprise
Developed by Lateshipment.com
Resources Support article

Use Cases

Grow your SMS subscriber list

Capture SMS subscribers via your order tracking page during the post-purchase stage, when users are the most engaged with your brand.

Trigger SMS messages for order updates

Keep customers in the know, and establish credibility and trust, by sending users shipping and delivery updates on their order in real-time.

Grow your SMS subscriber list

Capture SMS subscribers via your order tracking page during the post-purchase stage, when users are the most engaged with your brand.

Trigger SMS messages for order updates

Keep customers in the know, and establish credibility and trust, by sending users shipping and delivery updates on their order in real-time.

Supported platforms
Shopify, Shopify Plus, Adobe Commerce (Magento)
Supported plans
free
Developed by Lateshipment.com
Resources Support article

Use Cases

Grow your Email subscriber list

Capture Email subscribers via your order tracking page during the post-purchase stage, when users are the most engaged with your brand.

Trigger emails for order updates

Keep customers in the know, and establish credibility and trust, by sending users shipping and delivery updates on their order in real-time.

Grow your Email subscriber list

Capture Email subscribers via your order tracking page during the post-purchase stage, when users are the most engaged with your brand.

Trigger emails for order updates

Keep customers in the know, and establish credibility and trust, by sending users shipping and delivery updates on their order in real-time.

Supported plans
platinum, enterprise
Developed by LateShipment.com.com
Resources Support article

Use Cases

Use Loyalty points to turn poor customer experiences into positive ones

Proactively award Loyalty points to shoppers when an order is marked as lost or delayed

Use Loyalty points to turn poor customer experiences into positive ones

Proactively award Loyalty points to shoppers when an order is marked as lost or delayed

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