Mesa is a workflow automation platform made specifically for Shopify brands. Their no-code workflow builder allows non-technical users to create automations through an easy-to-understand point-and-click interface and limitless customization possibilities.
The integration between Yotpo and Mesa allows brands to leverage automated workflows to get the most out of their rewards program and customer reviews. Yotpo events, such as a review coming in or being updated, can trigger Mesa automations. Alternatively, Yotpo can be used as a step in a larger workflow when sharing loyalty points balance with other systems.
With this integration, brands can customize the way they use Yotpo with automated workflows that don’t require writing any code. Brands can easily create workflow events that start when a Yotpo review arrives, then share it through 40+ apps. Build a weekly email report with all the top reviews of the week. Follow up on loyalty events and by sending automated emails, push or chat across integrated messaging apps.
Automatically trigger communication or other workflows based on loyalty events such as points earned, VIP tier earned, redemption made, birthday, and many more.
Trigger a message to follow up on a positive review to thank the customer and propose that they refer a friend, or respond to negative reviews with support contact information and a coupon.
