Best Salesforce Commerce Cloud Agency

Merkle is a leading data-driven customer experience agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices.

Legendary Whitetails sees a boost in AOV and conversion rates with Merkle and Yotpo Reviews

Hunting apparel brand Legendary Whitetails enlisted Merkle to help it implement a new ratings, reviews, and user-generated-content solution. The agency recommended Yotpo for better control over review publishing, a more user-friendly interface, and the ability to add a loyalty program. Merkle completed the project much faster than predicted with support from Yotpo’s technical staff, and was able to deliver product pages with rating and review widgets that load with lighting speed.

Yotpo’s easy-to-use dashboard for both developers and brands allowed Merkle to enable features and widgets and add styling, while empowering Legendary Whitetails to moderate reviews and other content effortlessly. With the implementation of Yotpo Reviews, Legendary Whitetails has already seen an 8.1% lift in average order value and conversion rates as high as 6.2% for people who engage with those reviews. 

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As the leading Salesforce agency within Dentsu’s integrated network of agencies – having acquired top-tier partners DEG and LiveArea – Merkle is one of the leading Commerce Cloud partners in the country, leveraging the platform to create innovative solutions for some of the world’s biggest brands. Merkle recognizes Yotpo’s superior product and customer service, making it their top recommendation when talking to prospective and current clients in need of an advanced solution for customer reviews, visual marketing, loyalty, and referrals. Merkle works to bridge Salesforce Commerce Cloud and Yotpo, creating eCommerce solutions that allow businesses to grow and thrive.