Reviews & UGC
Intelligently collect higher-quality customer content and leverage it across the customer journey to build credibility, inspire purchases, and accelerate growth.
Intelligently collect higher-quality customer content and leverage it across the customer journey to build credibility, inspire purchases, and accelerate growth.
YOTPO POWERS THE WORLD'S FASTEST-GROWING BRANDS
Collect detailed reviews from customers wherever they are using our frictionless in-mail technology and via SMS
Collect higher-quality reviews addressing high-converting topics that actually inspire purchases
Understand your customers better by capturing unique customer insights through targeted feedback
Showcase relatable experiences and increase the impact of every review with customer photos and videos
Tag your customers’ Instagram photos and showcase them in curated visual galleries across your site. Request and secure rights to customer content with just one click
Shorten the pathway to purchase by encouraging product discovery with shoppable galleries that showcase your best customer content
Build trust in your brand and products with dynamic displays of customers using your products in real life
Display your best reviews at high-converting touch points throughout the shopping experience
Build buyer confidence by honing in on the right content to ensure customer satisfaction and minimize returns
Decrease cart abandonment and upsell products by showing your best reviews and highly-rated products at checkout
Increase revenue from search by showing star ratings in on-site search and results page that drive shoppers to purchase.
Reduce bounce rate by incorporating reviews and ratings with your on-site conversion tools, including Nosto, Fomo, Beeketing & Limespot.
Integrate with your Loyalty & Referrals solution to boost customer retention by offering coupons and credit points to incentivize shoppers to write reviews.
Improve email click-through rates and decrease cart abandonment by showcasing your best reviews automatically in every email marketing campaign.
Enter your phone number and we’ll guide you through a real SMS marketing flow.
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We’re about to show you what Yotpo SMSBump can do.
Review requests can be sent to customers seamlessly via email or SMS. Yotpo’s frictionless In-Mail technology makes it easy for brands to collect reviews directly via email. On the other hand, if you sync Yotpo Reviews with Yotpo SMS, you can also collect reviews via text.
After collecting reviews from your customers, it’s important to analyze the reviews for any trends. For example, if you notice an increase in reviews about the length of a dress, you can use this feedback to make product improvements. Yotpo Insights allows you to analyze feedback in real time - learn more here.
Displaying social proof on social media can help to boost product discovery and brand awareness.
Content moderation allows you to ensure that shoppers aren’t using inappropriate language, disclosing any private information, or leaving any unrelated comments within reviews. Learn more about fair review practices here.