Drive Retention with our Shopify Loyalty AppDrive Retention with our Shopify Loyalty App
Yotpo Loyalty scales with your brand, offering a flexible rewards program fueled by the industry's leading retention experts.Yotpo Loyalty scales with your brand, offering a flexible rewards program fueled by the industry's leading retention experts.
25,000+
Loyalty Programs Launched
41%
RPR Increase for Members
59%
CLTV Increase for Members
25k+
Loyalty Programs Launched
65
Powerful Integrations
Drive Customer Action with an Engaging Loyalty Program
Build a loyalty rewards program tailored to customer behavior, your KPIs and crafted by eCommerce specialists.
Flexible Earning Options
Use 20+ pre-built campaigns to reward key customer actions in our loyalty app. Incentivize specific product purchases, drive higher-value orders, encourage multi-channel engagement, & more.
Diverse Reward Options
Inspire customer loyalty with a range of rewards, from fixed or percentage-based discount codes to donations, custom experiences, free products, and more.
Tier-Based Loyalty Structures
Segment customers by spend, purchases, or referrals. Reward their actions and motivate progression to higher tiers. Combining emotional and rational incentives drives deeper retention.
Powerful Customer Segmentation
Target segments using loyalty-specific data like point balance, referral count, last purchase date, VIP tier status, and more to identify your best customers.
Scheduled Campaigns
Keep your loyalty rewards program top of mind with timely promotions. Plan ahead and run time-sensitive campaigns efficiently by scheduling them in advance.
Grow Through Referrals
Boost customer acquisition & target new customers by empowering loyal customers to refer friends and family for rewards.
Seamless Integration
Incorporate your referral program across the customer journey, from post-purchase touchpoints to account pages and email campaigns to turn customers into brand advocates.
Rewards for Repeat Referrals
Encourage ongoing advocacy by letting customers earn greater rewards with each referral, or unlock VIP tier status based on referral milestones.
Comprehensive Reporting Tools
Track and analyze referral program success with our detailed ROI dashboard and advanced analytics.
Deep Customer Insights
Gain powerful insights with full-platform analytics from Loyalty, Referrals, and Reviews to understand your customers and drive growth.
Customer Insights Management
View a comprehensive dashboard of individual customer actions and behaviors. Use that data to personalize future interactions.
Make Smarter, Revenue-Boosting Decisions, Faster
Leverage advanced segmentation, detailed performance metrics, and customer-specific insights to drive growth.
Actionable Data Insights
Leverage live data to track ROI and optimize engagement efforts for maximum impact.
Advanced Reporting Tools
Utilize customizable filters for in-depth segmentation, detailed metrics, and customer-specific insights.
Instant Data Access
Quickly retrieve customer data, trigger timely campaigns, and evaluate program performance.
Fast-Track Your Time to Value
Go to market quickly and efficiently to create loyalty experiences that drive brand growth and maximize CLTV.
Build, Measure, and Optimize Your Loyalty & Referrals Program
Launch quickly and create impactful loyalty experiences that drive brand growth and increase CLTV with our Shopify loyalty app.
Loyalty is What We Do Best
Since 2018, we’ve launched over 25,000 successful loyalty programs. We’re experts in building impactful loyalty solutions that drive results.
Your Team, Extended
We pioneered the "extension of your team" approach. From onboarding to strategy and implementation, Yotpo is not just a provider, but a true partner. Your CSM will be dedicated to your retention strategy.
Always-On Support
With teams around the world and direct access to developers, we provide 24/7 technical support to keep your business running, no matter the time zone.
Agility and Flexibility
We believe speed matters when launching your loyalty program, but the ability to adapt is just as crucial. With Yotpo, you can easily launch temporary campaigns, test different offers, and more—no coding required.
Complete Customization Options
With 20+ ready-to-use reward offerings, gamification, VIP tiers, advanced segmentation, and no-code on-site elements, you have everything you need to design and fine-tune your ideal loyalty program and drive customer engagement.
Clear and Accurate Reporting
We provide accurate, flexible access to your data, ensuring marketers can make informed decisions. No inflated results, just real, actionable insights.
Meet the brands
Already driving revenue with Yotpo's Shopify Loyalty App
A loyalty rewards program establishes an incentive structure that can shape customer behavior and drive higher sales. Typical behaviors influenced by such programs include Average Order Value, Purchase Frequency, and Repeat Purchase Rate. When these behaviors improve due to your loyalty program, you’ll begin to see its effect on your revenue. Your return on investment (ROI) is calculated by dividing the program’s impact on sales by the total cost of running the program.
What are the different types of loyalty rewards programs?
The most common types of loyalty programs are points-based, tiered, and value-based. Points-based programs let customers earn points on purchases to redeem for rewards, while tiered programs offer exclusive benefits as spending increases. Value-based programs reward actions that align with your brand, like making a donation. With Yotpo, you can combine these models into one flexible program.
Why are customer referrals important?
Customer referrals are important because they build trust, lead to higher conversion rates, and attract loyal customers who are more likely to make repeat purchases. Shoppers trust recommendations from friends far more than brand advertising, which results in better first impressions and improved retention. Yotpo’s loyalty and referrals platform makes it easy to encourage and reward this powerful word-of-mouth marketing.
Is it hard to set up a successful customer loyalty program with Yotpo?
Not at all. Yotpo’s Shopify Loyalty App is built to be simple and intuitive, so you don’t need any technical background to launch a program. The platform includes user-friendly tools, and once your program is live, built-in analytics will help you track performance and optimize based on real customer behavior.
Can I try Yotpo's Shopify Loyalty App before making a financial investment?
Yes, we offer a free plan with full access to our features for businesses processing fewer than 100 orders per month. It’s an excellent option for smaller brands looking to grow their loyal customer base without upfront costs. If your order volume is higher, we offer affordable paid plans you can explore on our pricing page. Get started with the free version today!
How do I know which loyalty program to implement?
To know which loyalty program to implement, you should evaluate your business goals and your customers' purchasing habits. For example, a points-based system is ideal for encouraging frequent purchases, while a tiered program better rewards high-spending shoppers. Yotpo provides a dedicated implementation manager to help you analyze your data, choose the right strategy, and optimize your program for success.
Can I migrate an existing rewards program to Yotpo?
Absolutely. If you're currently using another provider and want to switch to Yotpo, we’ll support you through the migration process. Our team will help you move over customer data, loyalty points, and other important details to ensure a smooth transition. Your customers won’t notice any disruption during the switch.
Why is it important to retain customers?
It's important to retain customers because it's more cost-effective than acquiring new ones, and loyal shoppers spend more over time. Retained customers are also more likely to refer friends, try new products, and provide valuable feedback that serves as powerful social proof. Yotpo’s loyalty and retention solutions are designed to help you build these profitable, long-term relationships.
What other apps of Yotpo's can I use to enhance my marketing strategy?
To enhance your marketing strategy, you can use Yotpo's integrated Reviews & Visual UGC app. This solution allows you to collect and showcase all of your social proof in one place, from text-based ratings and reviews to authentic customer photos and videos. Displaying this content on your site helps build shopper trust and boost conversion rates.
How does Yotpo Loyalty and Rewards app integrate with Shopify?
Yotpo's Loyalty & Rewards app integrates directly with Shopify by syncing customer data in real time, automatically tracking purchases, and instantly applying rewards at checkout. All program features, from on-site widgets to redemption options, are embedded seamlessly within your Shopify store and admin. This native, no-code compatibility ensures that launching and managing your loyalty program is quick and effortless.
Laura Doonin, Commercial Director
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