SMS Marketing Examples
Send messages

ShippingUpdates

Thank your customers for making a purchase by automatically messaging them to let them know the package is on the way.

Best Practice: Give customers the option to respond to your text with questions or issues.

Create the ultimate mobile shopping experience by automatically sending a message with tracking information so shoppers can check on the status of their order.

Best Practice: Provide a tracking number and URL to get customers excited about the arrival of their order.

Provide a limited-time free shipping offer to incentivize customers to come back for their next purchase. Free shipping is one of the top incentivizes to shop online.

Best Practice: Include a clear call to action and link directly to the website so customers can shop immediately.

SMS updates
SMS updates
SMS updates

Copy, paste, and start texting. The best texts, made easy.

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{BillingFirstName}, your order from {SiteName} has been shipped with {ShippingCompany}. Track it at {TrackingUrl}. Your tracking number is {TrackingNumber}

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{SiteName}: Santa is on his way with your gifts, {BillingFirstName}. Your tracking number is {TrackingNumber}.

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Hey, {BillingFirstName}. The tracking number for your order from {SiteName} is {TrackingNumber}. Track your shipment on: {TrackingUrl}

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Hey {BillingFirstName} we have some exciting news! Your order from {SiteName} is on its way to you! Follow along with the tracking number here: {TrackingNumber}

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Why Does it Work?

The best customer service keeps customers coming back. With real-time order updates via SMS, shoppers can feel confident in purchasing from your brand, maximizing your lifetime value and providing a seamless customer experience with every engagement.

CUSTOMER EXPERIENCE
0 % +

of customers think brands need to put more effort into providing a seamless customer shopping experience

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Check out these additional top-converting SMS marketing strategies.

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