If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce marketing platform, on a mission to help brands of all sizes accelerate their growth through exceptional customer experiences. Loyalty programs, SMS marketing, reviews, and visual user generated content are our bread and butter, but we have more solutions up our sleeve, too.
We have teams across the world, including the US, UK, Israel, Bulgaria and Australia — and we’re still growing. Yotpo secured a $230 million fundraising round in March 202, our valuation is now $1.4 billion), and our primary goal is to deliver the best technology in the industry. You can hear all about it in our latest brand video.
https://youtu.be/eAdYLzvuvFo
Sounds exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.
We’re looking for a brilliant, hands-on, seasoned UX product designer to join our growing team. We’re a small, brand new team, in-charge of building an entirely new, exciting product that will change the game for a lot of e-commerce brands.
Yotpo is the leading eCommerce marketing platform, helping thousands of forward-thinking brands like Rebecca Minkoff, MVMT, Bob’s Discount Furniture, and Steve Madden accelerate direct-to-consumer growth.
Our single-platform approach integrates data-driven solutions for shopper reviews, visual UGC, loyalty, referrals, and more. Brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools online businesses use every day, including Google, Instagram, top eCommerce platforms, and the rest of the marketing technology stack. Yotpo is a Forbes Cloud 100 company with offices in New York, London, Boston, Sofia, and Tel Aviv.
We seek for a super creative UX product designer to drive a significant impact on our success.
Our “Product-Led Growth” model relies on the product itself as the primary driver of customer acquisition, conversion, and expansion. Achieving our ambitious goals is all about creating the most delightful user experience possible throughout the entire customer journey. With thousands of customers, the nature of the challenge is more similar to B2C products than traditional B2B, and we are seeking someone with relevant experience.
Responsibilities:
- Collaborate with product managers, engineers, and cross-functional stakeholders to understand requirements, define thoughtful solutions, and design extraordinary products that meet our business goals.
- Conduct extensive product research based on customer feedback, data, competitor analysis, and more.
- Lead a full design cycle from inspiration through UX and usability sessions, to creating a pixel-perfect UI and deliver to development.
- Track the features post-release and analyze the data in order to keep iterating and perfecting our products.
- Empower other designers on the team, fostering a collaborative, productive, knowledge-based, and positive environment while continuing to grow as a UX designer.
Requirements:
- 3+ years of experience in user/customer-facing products, including experience with either B2C or a high volume SaaS company.
- Understanding the product lifecycle from research and inspiration through UX, prototyping, and design to usability testing.
- A strong passion for research-driven processes and experience working with complex design systems that span multiple products.
- Experience and knowledge around solving complex UX problems.
- Strong communication, organizational and analytical skills that’ll help you articulate your decisions and solve complex product problems.
- Master of Figma.
- Portfolio is a must.
