Yotpo SMS

Yotpo SMS

Powering eCommerce brands to craft unbeatable SMS experiences for today’s mobile shoppers. Drive sales in just a few clicks and create your highest revenue channel with personalized messages that convert.

SMS Marketing that clicks

Personalize SMS campaigns & automations for maximum retention

To drive incremental revenue, you need to deliver the right message at every touchpoint. Here’s how:

Targeted SMS Campaigns

Deliver targeted multi-step, multi-channel experiences based on data across your marketing channels, Shopify, and integrations.

Revenue-Driving Flows

Get a 360 view of customer engagements and trigger flows based on real-time behavioral data to target subscribers in high intent moments.

Robust Segmentation Engine

Identify key segments to target using shopper activity, real-time behavior, and predictive data to create messages that drive revenue.

1:1 Conversations

Spark two-way conversations with conversational SMS automations, in-app SMS chat, and help desk integrations to maximize loyalty and engagement.

Accelerated Revenue Growth

Guide customers from product discovery to purchase faster than ever before, giving them the ability to simply click to buy via SMS.

Convert more shoppers into
SMS subscribers easily

Accelerate your list growth with fully compliant sign-up forms, pop-ups, footer widgets, and more that capture high-value subscribers wherever they are.

On-Site Sign-Up
Experiences

Customize on-site forms, tap-to-subscribe pop-ups, spin-to-win, and other mobile-optimized widgets to fit your brand’s style and increase conversions.

Multichannel
Collection

Collect SMS subscribers with tools that reach consumers everywhere via keywords, QR codes, native-text sign-up, Shopify POS, and more.

Dual SMS & Email
Opt-In Tools

Maximize subscriber collection in one engaging touchpoint with dual opt-in tools for SMS and email, which drive an average 2x higher CVR.

Compliance-First
Approach

Our subscriber tools are built according to TCPA, CTIA, and GDPR guidelines to guarantee your list is compliant globally with the latest privacy regulations.

Track and optimize
every SMS engagement

Accelerate your business growth with real-time analytics that dive deep into every aspect of your text marketing strategy.

Subscriber
Collection Data

Know where your subscribers are coming from and the impact of each subscription source with data-driven insights into every tool you use.

Advanced
Analytics Dashboards

Monitor performance with live data analytics — like revenue, spend, ROI, CTR, and CVR — for every text you send, so you know instantly what works.

Comprehensive
Reporting

Get a bird's-eye view of your SMS subscriber growth, revenue, and campaigns with downloadable reports to scale your strategy.

Performance & Revenue
Management

Control how you track results with our configurable attribution model and UTM builder, and get full visibility into your investment with dynamic SMS costs.

Elevate your eCommerce brand with our SMS marketing platform

Yotpo SMS enables brands to reach their customers — and their goals — with the most powerful, personalized, and results-driven SMS marketing.

Unmatched Deliverability

Our best-in-class engine ensures your messages get delivered on time, every time.

International Texting

Text without limits — our expansive international coverage lets you reach customers worldwide.

Compliance Protection

We’re built for compliance so that your subscriber list and engagement strategy always meet regulations.

Seamless Onboarding

Get started with SMS marketing quickly and easily with the help of our onboarding specialists.

Dedicated Strategist

Our strategists will work with you to build a tailored SMS program based on your brand’s needs and goals.

Product Synergies

Connect SMS with Yotpo’s Email, Loyalty & Referrals, or Reviews, to create captivating mobile experiences.

Frequently asked questions

An SMS marketing platform is a digital tool that enables businesses to use text messages to communicate with customers. There are two types of messages: transactional (used to inform customers of the status of their order, payment, or shipment) and promotional (used to present a new product, offer a discount, etc.)

SMS marketing platforms help businesses reach shoppers on a channel they prefer, raise brand awareness, increase engagement, build long-term customer relationships, nurture loyalty, drive sales, and offer stellar customer support.

SMS marketing platforms enable businesses to manage contact lists, send personalized messages, and schedule or automate various SMS campaigns for specific audiences.

When choosing the best SMS marketing platform, look for flexible and transparent pricing, global deliverability, multichannel subscriber collection, advanced segmentation and automation capabilities, an intuitive campaign builder, a compliance-first approach, 24/7 support, and reliable tracking and analytics.

Yes. Yotpo SMS enables businesses to send ultra-tailored and highly-personalized text messages. Build narrow consumer segments with 40+ data points based on demographics, product preferences, and shopping behavior.

Any business seeking to increase customer engagement and effectively communicate with shoppers at every step of their buyer journey can benefit from using an SMS marketing platform, including retail, hospitality, eCommerce, and more.